Privacy policy.

At JAGMenZ Roadside Assistance & Recovery LLC. (“we” ,“our”,"us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online payment system and related roadside assistance services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of personal and payment-related information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Vehicle details (e.g., make, model, license plate)

  • Location data (for dispatching roadside assistance)

b. Payment Information

  • Credit/debit card number

  • Billing address

  • Transaction details

  • Payment authorization tokens (via secure third-party processors)

2. How We Use Your Information

We use the collected information to:

  • Process payments securely

  • Provide and manage roadside assistance services

  • Contact you regarding your service request or transaction

  • Improve our Services and user experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only as follows:

  • With third-party payment processors (e.g., Stripe, Square) for secure transaction processing

  • With service partners or contractors (e.g., tow truck operators) to fulfill your roadside assistance request (if needed)

  • With legal or regulatory authorities when required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and financial information, including:

  • SSL encryption for data in transit

  • PCI-compliant payment processing

  • Restricted access to customer data

  • Routine monitoring for security vulnerabilities

Despite these measures, no system can guarantee 100% security. We encourage users to use strong passwords and be vigilant about phishing and fraud.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide the requested services

  • Comply with legal or regulatory obligations

  • Resolve disputes or enforce agreements

When no longer needed, we securely delete or anonymize your data.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for certain uses

  • Lodge a complaint with a regulatory authority

To make a request, please contact us at jagmenzroadisde@gmail.com.

7. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect or store personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. Continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JAGMenZ Roadside Assistance & Recovery LLC.

871 Coronado Center Drive Suite 200

Henderson, NV 89052

725-294-6066

jagmenzroadside@gmail.com